FAQ
Welcome to the comprehensive help center for Ozoon, your premier destination for elite online gaming. Whether you are a seasoned veteran of the felt or a newcomer looking to spin the reels for the first time, having clear information is the key to a successful experience. This platform represents a bold evolution in the gaming landscape of Canada, bringing together a massive library of slots, competitive poker rooms, and a dynamic sportsbook under one secure roof.
Our goal is to ensure that every moment you spend with us is focused on the excitement of the game. We understand that navigating bonuses, payment methods, and account settings can sometimes feel complex. That is why we have assembled this guide to provide clarity and transparency. From the moment you sign up to the second you request your first withdrawal, we want you to feel confident and informed.
In the following sections, you will find answers to the most common questions regarding our generous welcome packages, which include up to $3,500 in casino bonuses and hundreds of free spins. We also cover the specifics of our cryptocurrency options, which offer even larger rewards for players using Bitcoin or Tether. If you have questions about wagering requirements, identity verification, or how to maximize your loyalty points, you are in the right place. Explore our FAQ to find the details you need to play with total peace of mind.
Ozoon FAQ: Answers to Your Most Common Questions
What is Ozoon and how does it relate to Bodog?
Ozoon is the official rebrand of the long-standing gaming platform previously known as Bodog in Canada. As of February 17, 2026, the site transitioned to this new identity to offer a more modern, streamlined, and feature-rich environment for players. If you were a previous member, your account history, balance, and rewards points have been preserved. This evolution brings updated software from providers like Betsoft and Rival Gaming, ensuring a faster and more engaging experience across all devices.
How do I set up my new account?
Getting started is a straightforward process designed to get you into the action quickly. Simply click the join button and provide your basic details, including your name, date of birth, and a valid email address. Because we prioritize security and adhere to strict regulations in Canada, you will need to choose a secure password and verify your mobile number. Once your profile is created, you can immediately explore the lobby and choose from our variety of welcome offers.
What does the Casino Welcome Package include?
New players can claim a massive bonus totaling up to $3,500 plus 400 free spins. This package is spread across your first five deposits. For example, your first deposit qualifies for a 100% match up to $800 and 100 free spins on the popular slot "Gods of Luxor." Each subsequent deposit continues to provide match bonuses and additional spins. This structure allows you to maintain your momentum and explore our extensive library of games with a significantly boosted bankroll.
Are there special bonuses for using Cryptocurrency?
Yes, we highly encourage the use of digital currencies like Bitcoin, Ethereum, and Tether. Players who choose crypto can access an even larger welcome package worth up to $7,000. Your first deposit with a supported cryptocurrency triggers a 150% match up to $1,600. Using crypto is often faster and more private, making it a favorite choice for players in the United States and Canada who value efficiency and higher deposit limits.
How do wagering requirements work at Ozoon?
Wagering requirements, or playthrough, represent the number of times you must bet your bonus funds before they can be withdrawn as cash. For our standard casino bonuses, the requirement is 25x the sum of your deposit and bonus. Free spin winnings typically carry a 40x requirement. It is important to note that different games contribute different percentages toward these goals; slots usually contribute 100%, while certain table games may contribute less. You have a generous 180 days to meet these requirements.
Which payment methods are supported for deposits and withdrawals?
We provide a wide range of secure financial options to suit every preference. You can use traditional methods such as Visa, MasterCard, and Bank Transfers, or opt for the speed of Interac. For those who prefer modern fintech, we support Bitcoin, Bitcoin Cash, Litecoin, Ethereum, and Tether. Most deposits are instant, while withdrawals are processed with industry-leading speed, especially when using cryptocurrency, ensuring you get your winnings without unnecessary delays.
Can I play games on my mobile device?
Absolutely. Our platform is fully optimized for mobile play, allowing you to enjoy your favorite slots, table games, and sports betting markets on the go. There is no need to download a bulky app from a store; simply access the site through your mobile browser on any smartphone or tablet. The interface adjusts to your screen size, providing a seamless experience whether you are playing at home in Michigan or while traveling through Canada.
What types of games can I find in the lobby?
The variety at Ozoon is designed to satisfy every type of player. We feature hundreds of slots from top-tier developers like Bgaming, Playson, and Dragon Gaming. If you prefer strategy, our poker room offers a 100% bonus up to $1,000 and consistent tournament action. We also host a full sportsbook and racebook, complete with parlay protection and live betting options. For those seeking a classic experience, our blackjack, roulette, and baccarat tables provide fair and exciting gameplay.
What is the Rewards Program and how do I join?
Every player is automatically enrolled in our Rewards Program from their very first wager. As you play, you earn points that help you climb through tiers ranging from Bronze to the elite Black level. Higher tiers offer better redemption rates for your points, which can be exchanged for bonus funds. Whether you are betting on the NBA or spinning a progressive jackpot slot, every action contributes to your loyalty standing, ensuring that your consistency is always rewarded.
How does the verification (KYC) process work?
To maintain a secure environment and prevent fraud, we perform a standard "Know Your Customer" verification. This typically involves submitting a copy of a government-issued ID and a recent utility bill to confirm your residency. This process is a one-time requirement and is handled with the highest level of data encryption. Completing this early ensures that your future withdrawals are processed as quickly as possible, keeping your gaming experience smooth and hassle-free.
What tools are available for Responsible Gambling?
We are committed to providing a fun and safe environment. If you ever feel the need to manage your play, we offer several tools to help you stay in control. You can set daily, weekly, or monthly deposit limits, or take a "time-out" from the platform for a specific period. We also provide resources and links to professional organizations that support healthy gaming habits. Remember, the goal is always to play within your means and keep the experience enjoyable.
How can I contact customer support if I need help?
Our dedicated support team is available around the clock to assist you with any questions or technical issues. You can reach us instantly via our live chat feature for immediate answers. Alternatively, you can send an email to support@ozoon.eu for more detailed inquiries. We also maintain a robust help center that covers everything from technical troubleshooting to specific game rules, ensuring you always have the support you need to enjoy your time on our platform.
The path to an extraordinary gaming experience is now open to you, and there has never been a better time to get started. At Ozoon, we have meticulously crafted an environment where safety meets adrenaline, ensuring that every hand dealt and every spin made is backed by the highest standards of fairness and security. Our commitment to transparency means you can focus entirely on the thrill of the chase, knowing that our platform is designed with your protection and enjoyment as the top priorities.
Getting started is a breeze, and the rewards waiting for you are truly exceptional. Whether you are aiming for the massive $7,000 crypto bonus or looking to explore the 400 free spins on our most popular slots, the opportunity for excitement is limitless. Our diverse selection of games from world-class providers ensures that you will always find something new and captivating to play. From the high-stakes tension of the poker room to the fast-paced action of the sportsbook, every click brings you closer to a potential big win.
We invite you to take the next step and see for yourself why so many players in Canada and beyond are making this their primary gaming home. The registration process is quick, the deposits are secure, and the potential for fun is unmatched. Do not let the excitement pass you by. Sign up today, claim your welcome package, and begin your journey toward incredible rewards and unforgettable moments. Your seat at the table is ready, and the next big jackpot could be just one spin away. Experience the future of online gaming right now and feel the rush of playing with the best in the business.